TENH100 Terms & Services
By using our services, including the TENH100 mobile application, website, and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions of Use ("Terms"). Please read them carefully. If you do not agree, please refrain from using the Services.
a. Goods: Items that will be sent to you using the services provided by TENH100 and/or other third-party independent Service Providers in partnership with TENH100, including logistics services and Driver Partners.
Please review our Privacy Policy, which governs the collection, use, and protection of your personal information when you use the Services.
By using the Services, you agree to receive electronic communications from us, including emails, text messages, and in-app notifications. All agreements, notices, and other communications provided electronically satisfy legal requirements for written communication.
To use certain Services, you may need an account with a valid payment method.
You are responsible for maintaining the confidentiality of your account information and password.
You agree to accept responsibility for all activities conducted under your account.
If we are unable to charge your primary payment method, we may charge any other valid payment method associated with your account.
We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our sole discretion.
We grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for personal and non-commercial purposes.
You may NOT:
Reproduce, copy, or resell the Services or their content.
Use automated tools like robots or data extraction tools.
Frame or use framing techniques to enclose any trademark, logo, or proprietary information without written consent.
Misuse of the Services may result in termination of your access.
All content provided through the Services, including graphics, logos, images, and software, is the property of TENH100 and is protected by copyright, trademark, and other laws. Unauthorized use is strictly prohibited.
You may post reviews, comments, and other content, provided it is not illegal, obscene, defamatory, or otherwise objectionable.
By submitting content, you grant us a perpetual, royalty-free, and sublicensable right to use, reproduce, modify, and distribute it. You confirm that:
You own or control the rights to your content.
Your content does not violate any law or infringe on the rights of others.
TENH100 prohibits the exhibition of dangerous and non-compliant goods, including but not limited to the following:
Money (cash, coins, foreign currency).
Illegal substances, addictive products, or pornography.
Living animals, perishable goods, or explosives/firearms.
Lottery tickets or government-controlled items.
Stolen goods.
Films, photographic images, or gold coins (unless properly packaged).
Anything illegal under applicable laws.
Extraordinary or high-value items may require special handling.
When using the Services, you agree NOT to:
Misrepresent your identity or impersonate others.
Upload harmful code or viruses.
Interfere with the security or proper functioning of the service.
Use the services for illegal purposes.
Misuse language (e.g., offensive remarks, spam, misinformation, impersonation, threats, or privacy violations).
We reserve the right to take action, including terminating accounts, for violations.
We strive for accuracy, but we do not warrant that product descriptions, prices, or other content are error-free. If an item is misrepresented, we may cancel the order and notify you.
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
We will not be liable for damages arising from the use of the Services, including direct, indirect, incidental, or consequential damages.
Any disputes or claims related to your use of TENH100's services or any products sold or distributed by TENH100 will be resolved through binding arbitration, not in court, unless eligible for small claims court. Both parties agree that disputes will be handled individually. If a claim does proceed to court, both sides waive the right to a jury trial.
These Terms are governed by the laws of the Kingdom of Cambodia, without regard to conflict of law principles.
We may update these Terms from time to time, with the displayed version being the latest. Continued use of the Services after changes indicates your acceptance of the updated Terms.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
TENH100 is committed to protecting the privacy of Customers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application. Please read this policy carefully. By using our app, you agree to the terms of this policy. Therefore, if you do not agree to part or all of the privacy policies of TENH100, please discontinue the use of TENH100's Service.
Personal Identification Information/Contact Information: Name, email address, phone number, mailing address, and other contact information.
Payment Information: Billing address and other payment-related information.
Usage Data: Information about how you use our application and services, potentially including your IP address, browser type, operating system, device type, and browsing behavior.
Communications Data: Any communications you have with us, such as customer support inquiries or feedback.
Transaction Processing: To process payments and complete purchases.
To Provide Services: Delivering products or services (e.g., refund requests).
Account Management: To create, manage, and maintain your account.
Customer Support: To provide support and respond to your inquiries.
Marketing and Communication: Send you promotional materials and updates, if you opt-in to receive them.
Platform Improvement: To analyze usage and improve our services and platform functionality.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, analytics providers).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: When required by law or to protect the rights, property, or safety of TENH100, our users, or others.
We implement a variety of security measures to protect your personal and business information. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
Access and Correction: Sellers can access and update their personal information through their account settings on our platform.
Data Deletion: Sellers can request the deletion of their information by contacting us at admin@tenh100.com to receive the link to the “TENH100 Account Deletion Request Form” or contacting our seller support team under "Contact Us".
If you are accessing our platform from outside Cambodia, your information may be transferred to, stored, and processed in Cambodia or other countries where our servers are located. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.
If you have any questions about this Privacy Policy, please contact us at:
TENH100
Email: admin@tenh100.com
Phone Number: +855(0) 70 710 100